About Change Management

Organisations in the public and private sectors are coming under increasing internal and external pressures to “do different” thus leading many individuals to undergo fundamental change in their working lives.

 Reactive change is painful, disturbing for individuals and distracting for the business. Change Management turns the challenge of reactive change into the opportunity of proactive change.

 The Elements of Change Management:

• We need models of how people and individuals behave in a changing environment
• We need to recognise the types of change we may trigger or react to
• We need to understand the process of change
• We need to consider how individuals change
• We need to be aware of the relationships between individuals and their team in order to achieve team change
• We need to appreciate how organisations work and change
• We need to grasp how leadership works and how we can lead change
• We need to apply these concepts and models to the practical types of change we face in the modern world
• We need tools for achieving and controlling change

Course Objectives

 The objective of this course is to cover the content of the Change Management Practitioner syllabus and to prepare delegates to take the Foundation and Practitioner exams during the course.

 

Delegate Profile

 This course is suitable for individuals working in organisations where a change initiative is being planned or taking place. Delegates’ roles may involve leading or managing change.

Topics Covered

 The following topics will be covered:

          How People Learn

          Individual Change

          Personality & Change

          Team Change Context

          The Effective Team

          Belbin’s Team Types

          Organisational Metaphors

          Models of Organisational Change

          Leadership & Change Context

          Linking Leadership and Metaphor

          Emotional Competencies

          Team Change

          Leading Change

          Application of Change

 Delegates will work through a range of exercises and case studies in order to broaden & deepen their understanding of Change Management imperatives and to prepare for the Foundation and Practitioner examinations.